Susan Richards

About Susan Richards

With a distinguished career spanning over 35 years in the Collection and Debt Buying Industry, Susan Richards stands out as a respected executive. She founded On-Demand Chief Operating Officer to specialize in delivering customized services to the debt collection industry, attorney networks, technology sectors, debt buyers, debt sales, and all facets of a call center. Whether serving as a Fractional COO, Fractional Business Development expert, or engaging in collaborations with BPO companies, her focus is on cultivating strategic partnerships for mutual growth and success. Susan’s mission is to leverage her extensive industry network to benefit her clients.

“Often regarded as the master motivator in collections and operations, akin to Tony Robbins, I bring a proven track record of achieving results.”